reten.
What's new

Turn walk-ins into regulars —
now with even more magic.

A quick, annotated tour of the latest. Each highlight points at exactly the thing that does the work.

reten AI
Analysis
who visited last month and spent under ₹1000?
You have 2 shoppers matching that.
Dev Kapoor1 visit · ₹640 last month
Arjun Shah2 visits · ₹880 last month
1
ASK IN PLAIN ENGLISH

Answers that actually add up

Type a question the way you'd say it. And when you ask about “last month,” the numbers we show are from last month — no more a ₹28k lifetime spender showing up under “under ₹1000.”

① The figure always matches the window you asked about.
🎯 Actions for today
🎂 4 families with a birthday in 2 weeks
Send a wish + a little treat.
Message them
11 slipping regulars
Quiet vs their own pattern.
Message them
2
DO THIS NOW

A to-do list ranked by money

reten watches every customer's rhythm and hands you the ≤5 highest-impact moves each day — including upcoming birthdays. One tap opens the exact group with a message ready to send.

② New: birthday radar for salons, cafés & kids-zones.
Your play zone
retention · families
Enrolled families
32
Slipping families
7
3
BUILT FOR YOUR WORLD

Even a kids' play zone fits

New sectors for play zones, party venues & classes — parents are “families,” visits are parties & sessions, and the demo even seeds birthdays so you can see it work instantly.

③ 20 sectors, each with its own words & rhythms.
You're all set! 🙌
⭐ 180 points
You've unlocked 10% off!
70 more points → 15% off
Show at the counter
LOY10-A00D
4
NO POS? NO PROBLEM

A QR that turns visits into rewards

Print one code. Customers scan, drop their name & number, and earn points every visit — hit a tier and they get a one-time discount code to show at the counter. Zero hardware.

④ Every scan is a real visit in your analytics, deduped per day.
🪔
Happy Diwali from
your café!
🎁 20% off sweets
5
MOMENTS THAT DELIGHT

Every scan feels like a celebration

On festivals the scan page bursts into confetti with a themed greeting — global by default (Diwali, Christmas, Holi, Eid…), or your own wording & offer. On ordinary days, a friendly branded card still greets them.

⑤ Set it once; it just shows up on the right day.
🎉
You're on Growth!
Messaging, loyalty, offers, campaigns & the marketplace are unlocked.
6
GROW WITH A SMILE

Upgrades worth celebrating

Upgrade in-app and reten throws confetti with exactly what you just unlocked. Lower tiers are shown as “included,” and you're never double-charged for a plan you already have.

⑥ Clear, honest, delightful billing.
Your store
3 outlets
Store ▾ Koramangala
This outlet
123
purchases
All stores
339
purchases
7
ONE CHAIN, EVERY OUTLET

Sliced per store, or summed

Outlets are created straight from your data (a POS/CSV store column) — never faked. Flip the store switcher to see one branch, or roll everything up. Customers & loyalty stay chain-wide.

⑦ Real store attribution — no invented numbers.

reten. · Retention Intelligence