Questions about keeping your customers.

Reten is AI-assisted customer retention software for local businesses. It spots regulars who are quietly slipping away, helps you win them back on WhatsApp, and turns first-time visitors into repeat customers — with loyalty, campaigns, reviews and referrals in one place.

Local, in-person businesses in India: cafés, restaurants, QSRs, bars, bakeries, salons, spas, gyms, clinics and retail or boutiques that want more repeat visits without another complicated dashboard.

Reten highlights customers whose visit pattern is slipping and prepares a personal, consent-aware WhatsApp message. You review and approve before anything sends; opt-outs are suppressed and quiet hours respected.

A loyalty balance only tells you what a customer has earned. Reten connects visit patterns, timing and follow-up across the whole customer lifecycle — so you know who needs attention, why, and when to reach out.

It looks at each customer's own visit rhythm — recency, frequency and spend — and flags the ones drifting outside their usual pattern, with the reason behind each signal.

Reten is built to bring billing/POS and customer records into one profile. Specific live integrations are being confirmed — mention your POS when you request a demo and we'll check compatibility.

Yes. Reten suggests; you decide. No message reaches a customer without owner approval, and every send respects consent and timing rules.

Yes. Only opted-in customers are messaged, opt-outs are suppressed, and every message carries a clear opt-out instruction.

Pricing is being finalised and will be shared alongside the app. You can explore the full product with sample data today at no cost.

Yes. Refer local businesses and earn a one-time commission when they go paid — business owners take it as subscription credit, individuals as cash. Get your referral link on the Partners page.

Reten is consent-first and publishes a Data Sharing & Processing Disclosure. Final data ownership, export and deletion terms are set out in the agreement before any real data is onboarded.

Open the Demo Studio to explore campaigns, automations, a churn radar and a WhatsApp-AI sandbox using fictional sample data — no sign-up or real data needed.