Reten
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Reten

Meet Reten

Missing a customer? Reten brings them back.

Reten reads your bills and sees who hasn’t come in for a while. Then it sends them a warm WhatsApp, the way you would, at the right time. You run your business. Reten takes care of the rest.

A DAY WITH RETEN

While you run your business, Reten remembers every customer.

  1. 9:00 am

    Your list lands on WhatsApp.

    Who’s slipping and who’s due. Only the alerts you turned on.

  2. 11:00 am

    Every name has a reason.

    “Usually weekly, three weeks away.” No guessing.

  3. 12:30 pm

    Reten sends it. On autopilot.

    A warm WhatsApp, at the right time, only to people who said yes. Want a say first? Turn on approvals.

  4. 7:00 pm

    A customer walks back in.

    Their bill shows up next to the message that brought them.

  5. Sunday

    Your week, in one message.

    Who came back, and what it was worth.

ON AUTOPILOT, ON YOUR TERMS

What Reten won’t do.

You set the rules. Reten does the work.

The heart of Reten

Autopilot journeys.

Set it once. Customers keep coming back.

  • Welcome, second visit, win-back and more, ready to switch on
  • Goes out at the right moment, within quiet hours and limits
  • Every return tracked to a real bill
See how journeys work

ONE CONNECTED SYSTEM

Know who. Know when. Make it count.

Some tools find the people. Others bring them back. They all share one customer list.

11 features

Find the people4 tools

Churn Prediction“Who has quietly stopped coming?”Reten compares each customer with their own usual gap, and shows you who is overdue and why.Ask-AI“What should I do this week?”Ask in plain words, like “who spent the most last month?”, and get a clear answer with a next step.Live Insights“Who are my real regulars?”See visits, spend and repeat habits in one view, grouped by how people actually behave.Integrations“Will my team have to bill differently?”Reten reads bills from your POS or a daily export. Your cashiers change nothing.

Bring them back6 tools

WhatsApp AI“Who answers customers when we’re busy?”Reten suggests a reply inside the chat, and hands it to you when a person is needed.Campaigns“How do I bring back a whole group at once?”Pick an audience, like everyone away for 30 days, write one warm message, and see the cost before you send.Loyalty“How do I make the next visit feel worth it?”Points and rewards arrive on WhatsApp after every bill, with progress towards the next treat.Memberships“Would a membership work for my business?”Try the price, perks and costs first, so you only launch a plan that’s fair to both sides.Feedback“What do my customers really think?”Ask after each visit, flag unhappy replies for a personal follow-up, and invite everyone to share a review.Referrals“Can my regulars bring their friends?”Give each regular a code, reward them when their friend visits, and see it all on the bill.

YOUR NEXT CHAPTER

Your regulars are worth
coming back for.

See what a thoughtful next message can do.

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