Reten
Reten

PRICING

Simple flat pricing. No commissions.

One flat monthly price for your business, with outlets and WhatsApp messages included: 1 outlet on Starter, 3 on Growth, 10 on Full Automation. Zero commission on your sales.

1Start today₹030 days free, everything except AI · no card
2Setup, once₹1,499 + GST₹1,768.82 with 18% GST. Invoiced when we install your standee and connect your POS
3Your plan₹999 – ₹2,449A month, plus 18% GST. Pick it before day 30; it starts when you choose it

Starter

Get started

Capture every customer and see who comes back.

₹999/month + GST

₹1,178.82 incl. 18% GST

About ₹33 a day before GST · starts when you choose it

Start with Starter
  • 1 QR counter standee
  • Unlimited customer capture
  • Digital menu or catalogue (basic)
  • Visit-count segments
  • 1 WhatsApp campaign a month
  • 650 WhatsApp messages a month
  • Email support

Full Automation

Hands-off

Multi-step journeys that run on their own.

₹2,449/month + GST

₹2,889.82 incl. 18% GST

About ₹81 a day before GST · starts when you choose it

Start with Full Automation
  • Everything in Growth
  • 2 QR counter standees
  • Multi-step win-back series
  • Birthday, anniversary and tier perks
  • AI behaviour-based segments
  • Unlimited WhatsApp campaigns
  • 1,650 WhatsApp messages a month
  • Dedicated growth manager

All prices are before 18% GST, which is added at checkout. Every payment comes with an invoice, emailed to you; add your GSTIN in Business settings › Plan to claim the GST back.

90-DAY GROWTH PASS

Pay once for three months of Growth: ₹3,499 + GST

₹4,128.82 with 18% GST. Save ₹998 (22%) versus ₹1,499 a month. Win-backs compound between day 45 and day 90, so three months is where results show.

Get the 90-day pass
RePOS · FOR RESTAURANTS, CAFÉS AND COUNTERS

RePOS: ₹1,599 a month + GST, or ₹4,797 for 6 months (save 50%)

GST bills, kitchen tickets, tables and QR orders, and it keeps working offline. Included in Full Automation. On Starter or Growth, add it for ₹1,599 a month + GST. The same 30-day free trial.

COMPARE PLANS

What each plan includes.

Starter₹999/month + GSTGrowth₹1,499/month + GSTFull Automation₹2,449/month + GST
First 30 daysEverything except AIEverything except AI
QR counter standee12
Customer captureUnlimitedUnlimited
Digital menu / catalogueBasicInteractive + smart upsells
Customer segmentsVisit countAI behaviour clusters
Review requests + private feedbackYes + instant owner alerts
Automatic win-backsMulti-step series
Birthday & milestone journeysBirthday, anniversary, tier perks
WhatsApp campaigns1 / monthUnlimited
WhatsApp messages included650 / month1,650 / month
Outlets included110
SupportEmailDedicated growth manager

WHAT THE ₹1,499 SETUP INCLUDES

Live in 48 hours. We do the setup.

Branded counter standee

An acrylic QR standee with your logo, so customers join in seconds.

Billing counter hookup

Works with your POS: Shopify connects directly, and any POS that can export a bill report (Petpooja, Restroworks, DotPe and others) works through a CSV, Excel or Google Sheets upload. No change for cashiers.

Customer history import

We clean and upload your past bills so Reten knows each regular’s rhythm from day one.

Review requests

On Growth and Full Automation: after rating, every guest is invited to review you on Google, with a private way to tell you what went wrong.

Win-back journeys switched on

On Growth and Full Automation: 30 and 45-day comeback messages set up with WhatsApp templates in your voice.

Staff walkthrough

A short training for your counter team so capture becomes routine.

Weighing other tools?See how Reten compares with loyalty apps and bulk WhatsApp tools.Estimate your recoveryPlug in your own numbers in the free calculators.

Pricing questions.

What do I pay today?

Nothing. Start the 30-day trial with no card. The one-time ₹1,499 + 18% GST setup (branded standee, POS hookup, history import, staff walkthrough) is invoiced when we install it.

What happens after the first 30 days?

Pick a plan before day 30; it starts when you choose it. Without a plan your dashboard and data stay, and sending pauses until you pick one.

Is AI included in the trial?

The trial unlocks everything except AI. AI (Ask-AI, WhatsApp AI and behaviour-based segments) comes with Full Automation.

Are WhatsApp messages included?

Yes. Starter includes 650 WhatsApp messages a month, Growth 1,000 and Full Automation 1,650; the free trial includes 300. Need more? Add 1,000 for ₹1,299 + GST from Business settings; they don't expire at month end. If you connect your own WhatsApp number, Meta bills your messages to you directly.

Do I need to change my POS?

No. Reten connects to Shopify directly and to any POS that can export a bill report: you upload the report as CSV or Excel, or share it through Google Sheets. Your cashiers change nothing.

Do prices include GST?

No. Prices are before tax: 18% GST is added at checkout (Growth is ₹1,768.82 with 18% GST a month), and every payment comes with an invoice in Business settings › Plan. Add your GSTIN there for a tax invoice you can claim credit on.

Is it priced per outlet?

Each plan includes outlets. Starter includes 1 outlet, Growth 3 and Full Automation 10; each extra outlet is ₹599 a month + GST. There is no commission on your sales.

YOUR NEXT CHAPTER

Your regulars are worth
coming back for.

See what a thoughtful next message can do.

Try the demoBook a demo