A regular’s story
Every regular has a rhythm. Reten keeps the beat.
- 01
The first visit
A new client loves their colour.
- 02
Their cycle
Back every six weeks or so.
- 03
The quiet gap
Two weeks past due. Reten notices.
- 04
Booked again
“Saturday 11 with Ananya?” Locked in.
See it happen
From “we miss you” to “see you soon”.
Salons & spasRitu, it’s giving… 7 weeks since your last colour 💇♀️✨ Ananya has Saturday 11 AM open. Lock it in?
LOCK IT 💖 you guys are the best
Ready-made for salons & spas
Three playbooks to start with.
Each one is set up for your kind of business. Try them now, free and without signing up.
Keep every client glowing, and coming back.
Let’s bring them home.
Good questions
Reten for salons & spas, simply explained.
How does Reten know when a salon regular has stopped coming?
Reten learns each customer’s usual gap from your billing history (for most salons & spas that is a monthly service rhythm) and flags anyone who is overdue compared with their own pattern.
What does the WhatsApp message look like?
A short, personal note from your verified business account, for example about their hair spa with a complimentary care consultation. You choose the tone, timing and offer.
Do my customers need to install an app?
No. Messages arrive on WhatsApp, which your customers already use, and anyone can opt out by replying STOP.
Which billing software works with Reten?
Yes. Shopify connects directly. With Petpooja, Restroworks, DotPe, GoFrugal, Vyapar or any other POS that can export a bill report, upload the report as CSV or Excel, or keep it in a Google Sheet that Reten reads. Your cashiers change nothing. Direct connections for more POS systems are on the way.