A regular’s story
Every regular has a rhythm. Reten keeps the beat.
- 01
The first sip
A new face orders a cold brew.
- 02
The ritual
Every few mornings, same order.
- 03
The quiet gap
Nine days without them. Reten notices.
- 04
Back in routine
“The next one’s on us.” See you at 8:30.
See it happen
From “we miss you” to “see you soon”.
CafésPriya, not you ghosting your cold brew 👀☕ It’s been 9 days. The next one’s on us, ready at 8:30?
okay I’m crying 🫶 see u tmrw
Ready-made for cafés
Three playbooks to start with.
Each one is set up for your kind of business. Try them now, free and without signing up.
Keep the morning ritual going.
Let’s bring them home.
Good questions
Reten for cafés, simply explained.
How does Reten know when a café regular has stopped coming?
Reten learns each customer’s usual gap from your billing history (for most cafés that is a weekday coffee rhythm) and flags anyone who is overdue compared with their own pattern.
What does the WhatsApp message look like?
A short, personal note from your verified business account, for example about their iced latte with a complimentary cookie with your next coffee. You choose the tone, timing and offer.
Do my customers need to install an app?
No. Messages arrive on WhatsApp, which your customers already use, and anyone can opt out by replying STOP.
Which billing software works with Reten?
Yes. Shopify connects directly. With Petpooja, Restroworks, DotPe, GoFrugal, Vyapar or any other POS that can export a bill report, upload the report as CSV or Excel, or keep it in a Google Sheet that Reten reads. Your cashiers change nothing. Direct connections for more POS systems are on the way.