WhatsApp templates
Approved once. Personal every time.
Verified Meta Tech ProviderBuilt on Meta’s official WhatsApp Business PlatformDynamic by design. Meta approves each message once. Reten fills in First name Your business and Reten’s line for every customer.
Hi First name, thanks for visiting Your business! Reten’s line We hope to see you again soon.
Powered by Reten · Turning transactions into relationshipsGoes out after a first visit, with a reason to come back.
Hi First name, we've missed you at Your business. Reten’s line We'd love to see you again.
Powered by Reten · Turning transactions into relationshipsReten spots who stopped coming and invites them back.
Hi First name, a note from Your business: Reten’s line See you soon.
Powered by Reten · Turning transactions into relationshipsYour festival or discount, sent to the right customers.
Happy birthday First name! Everyone at Your business wishes you a great year. Reten’s line Come celebrate with us.
Powered by Reten · Turning transactions into relationshipsWishes on the day, with an optional treat.
Hi First name, here's what's coming up at Your business: Reten’s line Swipe to see more. Powered by Reten · Turning transactions into relationships.
Event or offer Tap below for details.
Event or offer Tap below for details.
Event or offer Tap below for details.
Swipeable cards built from your events and offers. Fresh every time.
Hi First name, an update on your rewards at Your business: Reten’s line Tap below to see all your rewards.
Powered by Reten · Turning transactions into relationshipsTells enrolled customers where their points stand.
Hi First name, thanks for visiting Your business. Reten’s line Tap a button below, it takes a second.
Powered by Reten · Turning transactions into relationshipsOne tap after a visit. A low rating alerts you first.
Hi First name, thank you for telling Your business about your visit. Reten’s line We'll get back to you soon.
Powered by Reten · Turning transactions into relationshipsReplies to feedback a customer left.
Hi First name, here is an update from the team at Your business about your recent message: Reten’s line Thank you for getting in touch with us.
Powered by Reten · Turning transactions into relationshipsAnswers something a customer asked about, like a booking.
Your week, in one message.
Reten
Your Reten account summary: Your update You're receiving this because weekly and monthly summaries are on in your Reten settings.
Powered by Reten · Turning transactions into relationshipsEvery week: who came back and who’s due.
RetenAccount alert for your Reten account: Your update You're receiving this because alerts are turned on in your Reten settings.
Powered by Reten · Turning transactions into relationshipsOnly the alerts you turn on, like a low rating.
These are the templates Reten submits to Meta for every business. Each one ends with “Powered by Reten”, and every promotional message has a Stop promotions button. See them in the real app
Reten’s line
Their visits, their festivals, their day.
Every template has one line that’s yours to fill. Reten picks the moment and helps you find the words that fit each customer. Here’s what goes into it.
Hi Ananya, we've missed you at Mapple Creek Café. Your seat’s still warm ☕ Come by this week? We'd love to see you again.
Powered by Reten · Turning transactions into relationshipsBuilding next means it’s on its way, and we’ll switch it on as it ships. Some signals depend on your plan. Every message goes only to customers who said yes, and you can edit or switch off any of it.
YOUR NEXT CHAPTER
See what a thoughtful next message can do.
