A regular’s story
Every regular has a rhythm. Reten keeps the beat.
- 01
The first order
A new buyer tries your face serum.
- 02
Their reorder
Every six weeks, like clockwork.
- 03
The quiet gap
Eight weeks, no order. Reten notices.
- 04
Back in the cart
“Fresh bottle, free shipping?” Ordered.
See it happen
From “we miss you” to “see you soon”.
D2C & online storesSana, your face serum must be running low by now ✨ Want us to send a fresh bottle? Free shipping this week 📦
omg yes, just ordered 🙌
Ready-made for d2c & online stores
Three playbooks to start with.
Each one is set up for your kind of business. Try them now, free and without signing up.
Your best customers are one message away.
Let’s bring them home.
Good questions
Reten for d2c & online stores, simply explained.
How does Reten know when a online store regular has stopped coming?
Reten learns each customer’s usual gap from your billing history (for most d2c & online stores that is a monthly rhythm) and flags anyone who is overdue compared with their own pattern.
What does the WhatsApp message look like?
A short, personal note from your verified business account, for example about their favourite product with free shipping on the next order. You choose the tone, timing and offer.
Do my customers need to install an app?
No. Messages arrive on WhatsApp, which your customers already use, and anyone can opt out by replying STOP.
Which billing software works with Reten?
Reten connects with POS systems such as Petpooja, Restroworks, Shopify, Vyapar, DotPe and GoFrugal, and with any system that can export a bill report as CSV or to Google Sheets.