A regular’s story
Every regular has a rhythm. Reten keeps the beat.
- 01
Day one
A new member, full of energy.
- 02
The routine
Four sessions a week.
- 03
The quiet gap
Twelve days without a check-in. Reten notices.
- 04
Streak restarted
“Free PT this week?” Monday, 7 AM.
See it happen
From “we miss you” to “see you soon”.
Gyms & studiosKaran, the squat rack keeps asking about you 🏋️👀 Free PT session this week to get the streak back? 💪
haha ok ok, Monday 7 AM 🫡
Ready-made for gyms & studios
Three playbooks to start with.
Each one is set up for your kind of business. Try them now, free and without signing up.
Every member deserves someone in their corner.
Let’s bring them home.
Good questions
Reten for gyms & studios, simply explained.
How does Reten know when a gym regular has stopped coming?
Reten learns each customer’s usual gap from your billing history (for most gyms & studios that is a weekly training rhythm) and flags anyone who is overdue compared with their own pattern.
What does the WhatsApp message look like?
A short, personal note from your verified business account, for example about their strength session with a complimentary trainer check-in. You choose the tone, timing and offer.
Do my customers need to install an app?
No. Messages arrive on WhatsApp, which your customers already use, and anyone can opt out by replying STOP.
Which billing software works with Reten?
Yes. Shopify connects directly. With Petpooja, Restroworks, DotPe, GoFrugal, Vyapar or any other POS that can export a bill report, upload the report as CSV or Excel, or keep it in a Google Sheet that Reten reads. Your cashiers change nothing. Direct connections for more POS systems are on the way.