Reten
Open appBook a demo
Reten

WhatsApp, done right

Your number stays safe.

Your customers only hear what they asked for.

A business number gets restricted when it messages people who never asked, sends too often, or gets blocked. Reten is built to stop each of these before it happens.

Verified Meta Tech Provider

Checked by Meta. Built on WhatsApp’s own platform.

Meta reviewed Reten and verified us as a Tech Provider in September 2026. Your messages go through Meta’s official WhatsApp Business Platform, not an unofficial tool or a personal number.

What’s a Tech Provider? Meta explains
Reten's Meta developer account, Access Verification: Meta verifies that the business is a Tech Provider.Submitted, Reviewed, Verified: Your business was verified as a Tech Provider.
Screenshot of Reten’s Meta developer account, verified September 2026. Private account details are left out.

Why numbers get banned

Nine reasons. Reten handles every one.

  1. 01
    The riskMessaging people who never said yes
    Offers only go to people who joined.They scan your QR and confirm on WhatsApp themselves. A number from your bills is never treated as a yes.
  2. 02
    The riskSending too often
    Never more than 3 a week.No customer gets more than 3 messages from you in any 7 days, whatever you send.
  3. 03
    The riskGetting blocked or reported
    Stopping takes one tap.Every offer has a “Stop promotions” button, and replying STOP to any message works too. After that, they hear nothing more.
  4. 04
    The riskMessages Meta never checked
    Only Meta-approved templates.Every message you start uses a template Meta has approved. Free chat only happens when the customer wrote to you in the last 24 hours.
  5. 05
    The riskMessages at the wrong hour
    Nothing automatic at night.Between 9 PM and 9 AM, every automatic message waits for morning. Only a message you send yourself goes out right away.
  6. 06
    The riskMessaging numbers that bounce
    Dead numbers are dropped.If a number fails twice in a row, say it’s not on WhatsApp, Reten stops sending to it. If someone turns off your offers inside WhatsApp, offers wait until they write to you again.
  7. 07
    The riskIgnoring warnings from Meta
    Offers pause when Meta warns you.If Meta rates your number red, offers stop while service messages and replies still go. If Meta says someone has had enough offers today, Reten waits 24 hours.
  8. 08
    The riskThe same message, again and again
    Once is enough.A customer never gets the same welcome, win-back or campaign twice.
  9. 09
    The riskAn offer right after a bad visit
    Reten holds offers for 14 days.If someone rates you low, promotions pause while you make it right.

How we don’t spam

Reten will never let you…

  • Send offers to someone who hasn’t joined
  • Treat a number on a bill or an uploaded list as a yes
  • Keep messaging someone who said STOP
  • Start a chat with a message Meta hasn’t approved

One honest note: Meta makes the final call on every number, so no one can promise a number will never be restricted. What Reten does is take away the usual reasons. The full rules are on our WhatsApp consent page.

See it in the real appTalk to us

YOUR NEXT CHAPTER

Your regulars are worth
coming back for.

See what a thoughtful next message can do.

Start free trialJust looking? Try free, no signup
Try the demoBook a demo