TRY RETENMeet your next repeat customer. Explore the interactive Demo Studio.
Reten
Reten

ASK-AI

Ask a question. Find your next action.

Explore plain-language questions about customer segments and repeat visits.

Explore the proposed workflow with Sample data.

Customer signalUseful next action

Choose an owner question

Turn the insight into a focused campaign

Product concept · sample journey

THE PROBLEM

Make ask-ai part of the next visit.

When visit records and conversations sit apart, it takes manual work to choose a relevant next step. Start with the customer’s context.

01

Choose an owner question

Bring the relevant signals into view.

02

Read the sample answer and context

Review the timing and permission behind the action.

03

Turn the insight into a focused campaign

Keep the resulting visit and costs visible.

Try a little of ask-ai.

Choose an owner question. Explore this preview, then open the complete workflow.

Open full demo

A scripted sample answer

18 fictional regulars have a longer visit gap than usual. Start with opted-in contacts and review the sample risk reasons.

A CLEARER WORKFLOW

From manual checks to a connected journey.

JobWithout a connected workflowWith the Reten concept
Understand the contextReview separate customer recordsChoose an owner question
Choose a next stepRebuild the timing and audience manuallyRead the sample answer and context
Review the outcomeReconcile replies and visit recordsTurn the insight into a focused campaign

WHERE IT FITS

Part of the whole customer story.

A CUSTOMER JOURNEY, CONNECTEDProposed stages · sample journey
New

Make a warm first impression

After a first recorded visit and confirmed opt-in.

See it run
Sample WhatsApp message

Hi Aisha! Thanks for dropping by. Your next favourite is waiting whenever you are ☕

Reply STOP to opt out.
What to measure

First visit → next visit

WORKS WITH YOUR SIGNALS

Start with the records you have.

No live connectors are confirmed yet. Explore the proposed data sources and confirm availability before setup.

Explore data requirements

MEASURE WHAT MATTERS

From a message to a recorded return.

Define the eligible audience, return window and qualifying bill. Track replies, visits and offer costs separately. Attributed revenue is a useful signal; a comparison group helps assess additional impact.

How to measure recovery

Better together.

Live Insights

Explore recency, frequency, spend and repeat-visit patterns in one clear view.

Loyalty

Preview a loyalty card that connects earned rewards with the customer’s next visit.

Feedback

Route service issues to a follow-up and offer every customer a fair chance to share their experience.

A closer look at ask-ai.

What can I try in Ask-AI today?

The interactive preview lets you choose an owner question using Sample data. It runs in your browser and does not connect to your business or send messages.

What information does Ask-AI need?

Customer identifiers, permitted contact details and the relevant visit, bill or feedback history. Available sources must be confirmed during setup.

Can I control the next action?

The proposed workflow includes owner review, frequency limits and opt-out handling. Explore these controls in the demo; live availability needs confirmation.

How will I know it helped?

Compare eligible customers, messages, qualifying return visits and associated bills within a defined time window. Attributed revenue alone does not establish incremental impact.

Try it for yourselfBook a demo

YOUR NEXT CHAPTER

Your regulars are worth
coming back for.

See what a thoughtful next message can do.

Try the demoBook a demo