Personalise the reward card
Bring the relevant signals into view.
LOYALTY
Make the next visit feel rewarding.
Preview a loyalty card that connects earned rewards with the customer’s next visit.
Explore the proposed workflow with Sample data.
Customer signalUseful next action
Personalise the reward card
Show progress towards the next reward
Product concept · sample journeyTHE PROBLEM
Make loyalty part of the next visit.
When visit records and conversations sit apart, it takes manual work to choose a relevant next step. Start with the customer’s context.
Simulate a visit and earned points
Review the timing and permission behind the action.
Show progress towards the next reward
Keep the resulting visit and costs visible.
Try a little of loyalty.
Personalise the reward card. Explore this preview, then open the complete workflow.
Open full demo20 sample points
This browser-only preview uses fictional records and deterministic outcomes. No messages are sent.
A CLEARER WORKFLOW
From manual checks to a connected journey.
| Job | Without a connected workflow | With the Reten concept |
|---|---|---|
| Understand the context | Review separate customer records | Personalise the reward card |
| Choose a next step | Rebuild the timing and audience manually | Simulate a visit and earned points |
| Review the outcome | Reconcile replies and visit records | Show progress towards the next reward |
WHERE IT FITS
Part of the whole customer story.
Proposed stages · sample journey
Sample WhatsApp message
Hi Aisha! Thanks for dropping by. Your next favourite is waiting whenever you are ☕
Reply STOP to opt out.What to measure
First visit → next visit
WORKS WITH YOUR SIGNALS
Start with the records you have.
No live connectors are confirmed yet. Explore the proposed data sources and confirm availability before setup.
MEASURE WHAT MATTERS
From a message to a recorded return.
Define the eligible audience, return window and qualifying bill. Track replies, visits and offer costs separately. Attributed revenue is a useful signal; a comparison group helps assess additional impact.
How to measure recoveryBetter together.
The heart of Reten
Lifecycle Automation
Give every customer a useful WhatsApp message at the right moment in their journey.
Memberships
Model membership value, included perks and costs before deciding on a plan.
Referrals
Preview a trackable referral and reward flow from a regular to a new customer.
A closer look at loyalty.
What can I try in Loyalty today?
The interactive preview lets you personalise the reward card using Sample data. It runs in your browser and does not connect to your business or send messages.
What information does Loyalty need?
A customer identifier, reward rules and eligible visit or spend records. Confirm consent separately before messaging.
Can I control the next action?
The proposed workflow includes owner review, frequency limits and opt-out handling. Explore these controls in the demo; live availability needs confirmation.
How will I know it helped?
Compare eligible customers, messages, qualifying return visits and associated bills within a defined time window. Attributed revenue alone does not establish incremental impact.
YOUR NEXT CHAPTER
Your regulars are worth
coming back for.
See what a thoughtful next message can do.