Set a membership price and included perks
Bring the relevant signals into view.
MEMBERSHIPS
Prepaid value. A clearer reason to stay.
Model membership value, included perks and costs before deciding on a plan.
Explore the proposed workflow with Sample data.
Customer signalUseful next action
Set a membership price and included perks
Review the value for your business and customer
Product concept · sample journeyTHE PROBLEM
Make memberships part of the next visit.
When visit records and conversations sit apart, it takes manual work to choose a relevant next step. Start with the customer’s context.
Estimate usage and the cost of benefits
Review the timing and permission behind the action.
Review the value for your business and customer
Keep the resulting visit and costs visible.
Make the assumptions yours
Recovery ROI · illustrative estimate
₹4,340Attributed revenue after offer and messaging costs
- Expected returns
- 10.0
- Attributed revenue
- ₹5,000
- Included costs
- ₹660
- Revenue-based ROI
- 657.6%
How it’s calculated
Estimates only, based on your inputs. Revenue-based ROI excludes the underlying cost of goods and does not establish incremental profit.Returns = reachable customers × return rate. Revenue = returns × average bill. Cost = returns × offer cost + messages × message rate. ROI = (revenue − cost) ÷ cost × 100.
A CLEARER WORKFLOW
From manual checks to a connected journey.
| Job | Without a connected workflow | With the Reten concept |
|---|---|---|
| Understand the context | Review separate customer records | Set a membership price and included perks |
| Choose a next step | Rebuild the timing and audience manually | Estimate usage and the cost of benefits |
| Review the outcome | Reconcile replies and visit records | Review the value for your business and customer |
WHERE IT FITS
Part of the whole customer story.
Proposed stages · sample journey
Sample WhatsApp message
Your usual, Aisha? Thanks for making us part of your week. A little thank-you is on us.
Reply STOP to opt out.What to measure
Repeat visit frequency
WORKS WITH YOUR SIGNALS
Start with the records you have.
No live connectors are confirmed yet. Explore the proposed data sources and confirm availability before setup.
MEASURE WHAT MATTERS
From a message to a recorded return.
Define the eligible audience, return window and qualifying bill. Track replies, visits and offer costs separately. Attributed revenue is a useful signal; a comparison group helps assess additional impact.
How to measure recoveryBetter together.
Churn Prediction
Make widening visit gaps and changing habits visible, so you know who to check in with.
Feedback
Route service issues to a follow-up and offer every customer a fair chance to share their experience.
Integrations
Explore the data fields a retention journey needs. Connection availability is awaiting confirmation.
A closer look at memberships.
What can I try in Memberships today?
The interactive preview lets you set a membership price and included perks using Sample data. It runs in your browser and does not connect to your business or send messages.
What information does Memberships need?
Your proposed price, benefit costs and expected use. The calculator shows assumptions rather than a promised return.
Can I control the next action?
The proposed workflow includes owner review, frequency limits and opt-out handling. Explore these controls in the demo; live availability needs confirmation.
How will I know it helped?
Compare eligible customers, messages, qualifying return visits and associated bills within a defined time window. Attributed revenue alone does not establish incremental impact.
YOUR NEXT CHAPTER
Your regulars are worth
coming back for.
See what a thoughtful next message can do.