Create a sample referral code
Bring the relevant signals into view.
REFERRALS
Turn a good visit into a new introduction.
Preview a trackable referral and reward flow from a regular to a new customer.
Explore the proposed workflow with Sample data.
Customer signalUseful next action
Create a sample referral code
Simulate a qualifying visit and reward
Product concept · sample journeyTHE PROBLEM
Make referrals part of the next visit.
When visit records and conversations sit apart, it takes manual work to choose a relevant next step. Start with the customer’s context.
Preview the friend’s offer
Review the timing and permission behind the action.
Simulate a qualifying visit and reward
Keep the resulting visit and costs visible.
Try a little of referrals.
Create a sample referral code. Explore this preview, then open the complete workflow.
Open full demoSample code: RETEN-FRIEND
This browser-only preview uses fictional records and deterministic outcomes. No messages are sent.
A CLEARER WORKFLOW
From manual checks to a connected journey.
| Job | Without a connected workflow | With the Reten concept |
|---|---|---|
| Understand the context | Review separate customer records | Create a sample referral code |
| Choose a next step | Rebuild the timing and audience manually | Preview the friend’s offer |
| Review the outcome | Reconcile replies and visit records | Simulate a qualifying visit and reward |
WHERE IT FITS
Part of the whole customer story.
Proposed stages · sample journey
Sample WhatsApp message
Your usual, Aisha? Thanks for making us part of your week. A little thank-you is on us.
Reply STOP to opt out.What to measure
Repeat visit frequency
WORKS WITH YOUR SIGNALS
Start with the records you have.
No live connectors are confirmed yet. Explore the proposed data sources and confirm availability before setup.
MEASURE WHAT MATTERS
From a message to a recorded return.
Define the eligible audience, return window and qualifying bill. Track replies, visits and offer costs separately. Attributed revenue is a useful signal; a comparison group helps assess additional impact.
How to measure recoveryBetter together.
Churn Prediction
Make widening visit gaps and changing habits visible, so you know who to check in with.
Ask-AI
Explore plain-language questions about customer segments and repeat visits.
Integrations
Explore the data fields a retention journey needs. Connection availability is awaiting confirmation.
A closer look at referrals.
What can I try in Referrals today?
The interactive preview lets you create a sample referral code using Sample data. It runs in your browser and does not connect to your business or send messages.
What information does Referrals need?
Customer identifiers, permitted contact details and the relevant visit, bill or feedback history. Available sources must be confirmed during setup.
Can I control the next action?
The proposed workflow includes owner review, frequency limits and opt-out handling. Explore these controls in the demo; live availability needs confirmation.
How will I know it helped?
Compare eligible customers, messages, qualifying return visits and associated bills within a defined time window. Attributed revenue alone does not establish incremental impact.
YOUR NEXT CHAPTER
Your regulars are worth
coming back for.
See what a thoughtful next message can do.